How a critical illness claim qualifies
A claim is assessed against the wording of your policy, not against the general name of an illness. The insurer will check that the diagnosis is one listed in the policy, that it meets the stated definition and severity, that it was confirmed in the way the policy requires (often by a consultant), and that you have survived any survival period, commonly a set number of days after diagnosis.
Condition definitions and severity
Insurers list the conditions they cover and define each one. Two policies may both mention the same illness yet define it differently. For some conditions, such as certain cancers, the definition may require a particular stage or severity; earlier or less invasive forms may be excluded or may qualify only for a smaller partial payment where the policy offers one.
Because lists and definitions vary, comparing policies on the number of conditions alone can be misleading. The wording of the conditions most relevant to you matters more.
Exclusions and pre-existing conditions
Policies have general exclusions and may add personal exclusions based on your medical history. A pre-existing condition may be excluded, may lead to a higher premium, or may mean cover is postponed or declined. You must answer application questions fully and accurately; non-disclosure can lead to a claim being reduced or refused.
Standalone or combined with life cover
Critical illness cover can be bought on its own or combined with life insurance. On a combined policy that pays one benefit, a critical illness claim usually ends the policy, so there is no separate life cover left afterwards. With standalone cover, or a policy offering separate benefits, a critical illness claim may leave life cover in place.
Combined cover is often cheaper than two separate policies, but the trade-off is worth understanding before choosing.
Choosing the amount and term
People often consider what a lump sum would need to do: reduce or clear a mortgage, cover adaptations to the home, fund time off for a partner, or provide a buffer during treatment and recovery. The term is commonly linked to a mortgage end date, children becoming independent or planned retirement.
Personal and employer cover
Some employers provide critical illness cover as a workplace benefit. It may be a useful starting point, but it usually ends if you leave, and the amount may be lower than you need. Check what you have and how long it lasts before deciding on personal cover.
Reviewing existing cover
If you already hold critical illness insurance, cancelling it to buy a new policy is not always in your interest. Your health may have changed since you applied, and older definitions may be narrower or wider than newer ones. Any switch should be assessed carefully before existing cover is cancelled.